Returns & Exchanges
At NAOKO-STORE.com, we strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and including a copy of your packing slip.
Ship the Items
Affix the pre-paid shipping label provided through the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing